Last Updated: August 2026
We hope you love every Bloomie piece. If something isn't quite right, we're here to help.
Returns & Exchanges
Returns or exchanges must be requested within 7 days of receiving your parcel.
To be eligible, items must be:
- unworn
- unwashed
- free from stains, perfume or deodorant
- in original condition
- with all original tags attached
Exchange Policy
We currently offer exchanges for:
- incorrect size
- manufacturing defects
- incorrect item received
Exchange requests are subject to stock availability.
If your requested size is unavailable, store credit may be issued.
Non-Returnable Items
For hygiene reasons, we are unable to accept returns or exchanges for:
- worn items
- washed items
- damaged items caused by misuse
- sale items
- promotional items
- gift cards
Faulty Items
If you receive a faulty or incorrect product, please contact us within 48 hours of delivery.
Please include:
- your order number
- photos of the item
- a description of the issue
We will assess the claim and arrange a replacement or refund where applicable.
Refunds
Refunds are only issued if:
- an incorrect item was sent
- the item is confirmed to be faulty
- the order cannot be fulfilled by Bloomie
Refunds will be returned to your original payment method.
Original shipping fees are non-refundable unless the error was made by Bloomie.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
We recommend using a trackable shipping service, as Bloomie cannot be responsible for parcels lost during return transit.
Contact Us
For returns or exchanges, please contact:
Email: bloomieactivewear@gmail.com